🚚 Shipping Policy
At Mansur Gavriel, we are committed to delivering your order quickly and securely. Every purchase made through MansurGavriel.us is carefully processed and shipped using trusted shipping carriers to ensure your items arrive safely.
🕐 Order Processing Time
- Orders are processed within 1–2 business days after payment has been successfully confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During peak shopping seasons or promotional events, processing times may be slightly longer.
📦 Delivery Time
- Standard U.S. Shipping: 5–10 business days
- International Shipping: 8–15 business days
Please note that delivery times are estimates and may vary depending on your location, customs clearance, weather conditions, or carrier delays.
💰 Shipping Costs
- Free Standard Shipping on all orders within the United States.
- International shipping charges are calculated automatically during checkout based on your destination.
🧾 Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and tracking link.
If tracking information has not updated within 3 business days, please contact our customer support team for assistance.
🕵️ Lost, Delayed, or Damaged Packages
While we work with reliable shipping partners, occasional delays may occur.
- We are not responsible for lost or stolen packages that have been confirmed as delivered by the shipping carrier.
- If your package arrives damaged, contains the wrong item, or has not arrived within the expected delivery timeframe, please contact us within 7 days of the expected delivery date so we can investigate and assist you.
📧 Contact Us
For any shipping questions or assistance with your order, please contact our customer support team:
Email: support@mansurgavriel.us