Return & Refund Policy

At Mansur Gavriel, your satisfaction is our priority. If you’re not completely happy with your purchase from MansurGavriel.us, we’re here to help make the return process simple and hassle-free.

⏰ Return Window

You may return eligible items within 18 days of the delivery date.

✅ Return Conditions

To qualify for a return, your item must meet the following requirements:

• Be unused, unworn, and in its original condition.
• Include all original packaging, tags, and accessories.
• Be suitable for resale upon inspection.
• Return shipping costs are the responsibility of the customer unless the item arrived damaged, defective, or incorrect.

💳 Refund Process

Once we receive and inspect your returned item, we will process your refund within 7–10 business days. Refunds will be issued to your original payment method.

You will receive an email confirmation once your refund has been completed.

🔄 Exchanges

We currently do not offer direct exchanges.

If you would like a different style, size, or color, please return your original item for a refund and place a new order through MansurGavriel.us.

📧 How to Start a Return

To initiate a return, please contact our customer support team with:

• Your order number
• The reason for your return

Email: support@mansurgavriel.us